Shipping Policy

Shipping Methods

We are pleased to offer worldwide shipping for all our products. We offer various shipping methods to meet your needs, including standard shipping and expedited shipping. The available options will be displayed at checkout.

Processing Time

Orders are typically processed within 0-5 business days. During peak seasons or holidays, processing times may be extended. You will receive a confirmation email once your order has been shipped

Delivery Times

Delivery times vary based on the shipping method selected and your location.  Shipping times may vary significantly based on destination. 

  • Standard shipping: Generally takes 7-10 business days
  • Expedited shipping: Generally takes 5-7 business days
  • Peak Season: During the busy season, shipping times may extend to approximately 5-12 days. 
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    Shipping Carriers

    We utilize reputable shipping carriers, including DHL, UPS, CNE, FedEx, Special Airlines, and others.  

    Shipping Costs

    Shipping costs are prepaid prior to dispatch, ensuring that there are no unexpected fees upon delivery. Please be aware that some countries may impose customs duties or taxes, which are the responsibility of the buyer. To help minimize your costs, we typically declare a lower value on the invoice. 

    Tracking Your Order

    Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment online.

    Issues with Delivery

    If you encounter any issues with your delivery, such as delays or missing items, please contact our customer service team within 7 days of the expected delivery date. We will work to resolve the issue as quickly as possible.

    Package Inspection

    Upon receiving your package, please inspect it carefully. If you notice any damage to the packaging, we kindly ask that you refuse to sign for it. Take photographs of the damaged package and contact us immediately so we can assist you in resolving the issue.

    If you have any questions or require further assistance, please reach out to us.