Help & FAQs

 

Before Ordering

  

1. What sizes do you offer?

Wehilion offers a wide range of sizes to accommodate various body types. Please refer to our sizing chart on the product page for detailed measurements.

2. Can I customize my suit?

Yes, we offer customization options for select suits.

Please choose "Personalized size" and provide following information in ORDER NOTE.

More Info: Custom Suits

3. What payment methods do you accept?

We accept various payment methods, including credit cards, PayPal, and other secure payment options. Please check our Payment Methods for a full list of accepted methods.

 

 After Ordering

 

4. How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website by 17Track.

 5. How long does processing & shipping take?

Processing time usually takes about 1-5 days.

Shipping times vary based on your location. Typically, standard shipping takes 7-10 business days. Expedited shipping options are also available at checkout.

More Info: Shipping Policy

 6. What is Wehilion's return policy?

We offer a 14-day Return policy for unworn and unaltered items. If you are not satisfied with your purchase, please contact our customer service for assistance.

 

After Receiving My Order

 

7. How do I care for my suit?

To maintain the quality of your suit, we recommend dry cleaning only. Always follow the care instructions provided on the label.

8. Do you offer gift cards?

Yes, we offer gift cards that can be purchased on our website. They make a perfect gift for any occasion! 

9. How can I contact customer service?

You can reach our customer service team via email at wehilionofficial@outlook.com or through the contact form on our website. We aim to respond within 24 hours. 

10. Where can I find the latest collections?

Our latest collections are available on our website. Be sure to follow us on social media for updates on new arrivals and exclusive promotions!